Shipping Overview

Thank you for choosing Lurivia. We are committed to providing a reliable and transparent shipping experience for every customer. This Shipping Policy explains how orders are processed, prepared, shipped, tracked, and delivered.

Lurivia specializes in hardware accessories, including products from our Power & Hand Tools and Hardware & Workshop Essentials collections.

Shipping Coverage

Lurivia currently ships orders to addresses within the United States.

Orders are shipped to the delivery address provided during checkout. Customers are responsible for ensuring that their shipping information is complete and accurate before placing an order.

Shipping Charges

Lurivia currently offers Free Shipping Charges on eligible orders within the United States.

No standard shipping fee is charged at checkout unless otherwise stated.

Order Cut-Off Time

Our daily order cut-off time is:

5:00 PM (EST -5:00) Monday – Friday

Orders placed before the daily cut-off time will generally begin processing on the same business day.

Orders placed after the cut-off time, on weekends, or on public holidays will begin processing on the next available business day.

Handling Time

After your order has been successfully placed and payment has been confirmed, please allow 3–4 business days for order processing and handling.

During this stage, we review the order details, prepare the products, complete applicable quality checks, and securely package the order for shipment.

Handling time does not include Saturdays, Sundays, or applicable public holidays.

Transit Time

Once your order has been shipped, the estimated transit time is 5–8 business days.

Transit times may vary depending on the delivery destination, shipping carrier operations, weather conditions, holidays, shipping volumes, and other circumstances beyond our control.

Total Estimated Delivery Time

The estimated total delivery timeframe is approximately 8–12 business days, including both handling and transit time.

These are estimated timeframes and are not guaranteed delivery dates.

Shipping Carriers

Lurivia may use trusted shipping carriers such as USPS and UPS, depending on the destination, availability, and shipping service selected or assigned for the order.

The carrier used for a particular order may vary.

Order Tracking

Once your order has been shipped, tracking information will be provided when available.

Customers can use the provided tracking number to monitor shipment progress and view available delivery updates.

You may also use our Track Your Order page to check the latest available status of your shipment.

Delivery Information

Please carefully review your shipping address before completing your order.

Incorrect, incomplete, or outdated shipping information may result in delivery delays, unsuccessful delivery attempts, returned packages, or other shipping complications.

If you notice an error in your shipping information after placing your order, please contact Support@lurivia.shop as soon as possible. We will try to assist if the order has not yet been shipped.

Late or Delayed Deliveries

Although Lurivia makes every effort to deliver orders within the estimated 8–12 business days, deliveries may occasionally be delayed due to:

• Shipping carrier delays
• Severe weather conditions
• Public holidays
• High shipping volumes
• Transportation disruptions
• Carrier operational issues
• Other circumstances beyond our control

If your order is late or significantly delayed, please contact our customer support team at Support@lurivia.shop. We will review the available tracking information and provide assistance where possible.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect product, please contact Lurivia as soon as possible.

Please provide your Order Number and clear photographs showing the product and the issue so our support team can review your request.

For complete information regarding return eligibility, return shipping, refunds, and applicable conditions, please review our Return & Refund Policy.

Lost Packages

If the tracking information indicates that your package has been delivered but you cannot locate it, please first contact the applicable shipping carrier to verify the delivery details.

If you need additional assistance, contact our customer support team with your Order Number and tracking information so we can review the available details.

Shipping Restrictions

Lurivia currently ships within the United States. Orders requesting delivery to locations outside our current shipping coverage may not be accepted or processed.

Business Days

For this Shipping Policy, business days are Monday through Friday.

Saturdays, Sundays, and applicable public holidays are not included when calculating handling time or estimated business-day delivery periods.

Shipping Policy Updates

Lurivia may update this Shipping Policy from time to time to reflect changes in shipping procedures, carrier services, operational requirements, or applicable regulations.

Any updates will become effective once the revised policy is published on this page.

Business Information

Business Name: Lurivia
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST -5:00)
Business Email: Support@lurivia.shop
Business Address: 335 Central Ave, Jersey City New Jersey 07307, United States

Contact Us

If you have any questions regarding shipping, delivery, tracking, or your order, please contact our customer support team at Support@lurivia.shop.