Last Updated: October 3, 2026

Welcome to Lurivia. These Terms of Service govern your access to and use of the Lurivia website and your purchase of hardware accessories, tools, and workshop products through our online store.

By accessing our website, browsing our products, placing an order, or using our services, you agree to comply with these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

Use of Our Website

You may use the Lurivia website for lawful purposes and in accordance with these Terms of Service.

You agree not to:

• Use the website for any unlawful or unauthorized purpose.
• Attempt to interfere with the operation, security, or functionality of the website.
• Access or attempt to access areas of the website without authorization.
• Submit false, misleading, or fraudulent information.
• Use automated systems to improperly access, copy, or collect information from our website.
• Interfere with the shopping experience of other customers.

Lurivia reserves the right to restrict or terminate access to the website if we reasonably believe these terms have been violated.

Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, availability, and other information displayed on our website are accurate and up to date.

However, product appearance, colors, measurements, packaging, or other details may vary slightly due to manufacturing variations, device displays, photography, or other circumstances.

Lurivia does not guarantee that all product information will always be completely error-free or continuously available.

Product Categories

Lurivia offers products primarily through the following collections:

• Power & Hand Tools
• Hardware & Workshop Essentials

Products within these collections are intended for appropriate hardware, workshop, repair, maintenance, DIY, and related uses as described on their individual product pages.

Customers are responsible for reviewing product descriptions, specifications, compatibility information, and applicable instructions before purchasing or using a product.

Product Availability

Product availability may change without notice.

Lurivia reserves the right to limit quantities, discontinue products, or modify product availability at any time.

If a product becomes unavailable after an order has been placed, we may contact the customer regarding the order. When necessary, we may cancel the unavailable item and issue an applicable refund.

Pricing and Currency

All prices displayed on the Lurivia website are shown in United States Dollars (USD) unless otherwise stated.

We make reasonable efforts to maintain accurate pricing information. However, occasional technical, typographical, or administrative errors may occur.

If an incorrect price affects an order, Lurivia may contact the customer to confirm the correct price before processing the order.

If the order cannot be fulfilled at the displayed price, we may cancel the order and issue an applicable refund.

Orders

When you place an order through Lurivia, you are submitting a request to purchase the selected products.

An order is generally accepted only after payment has been successfully authorized and the order has been confirmed.

Lurivia reserves the right to refuse, limit, or cancel an order when necessary, including situations involving suspected fraud, incorrect pricing, product availability issues, payment problems, or other legitimate operational concerns.

If an order is cancelled after payment has been received, any applicable refund will generally be issued to the original payment method.

Payment

Payments must be successfully authorized before an order can be processed and prepared for shipment.

Lurivia accepts the payment methods displayed during checkout. Payment transactions may be processed through Stripe and other supported payment services displayed at checkout.

Customers are responsible for providing accurate billing and payment information.

For complete payment information, please review our Payment Policy.

Shipping and Delivery

Lurivia currently ships orders within the United States.

We currently offer Free Shipping on eligible orders.

Orders are typically processed within 3–4 business days, followed by an estimated 5–8 business days of transit.

The total estimated delivery timeframe is approximately 8–12 business days.

Delivery estimates are not guaranteed dates and may be affected by carrier delays, weather, holidays, high shipping volumes, transportation issues, or other circumstances beyond our reasonable control.

For complete shipping information, please review our Shipping Policy.

Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

Incorrect or incomplete shipping information may result in delivery delays, unsuccessful delivery attempts, returned packages, or additional complications.

If you notice an error in your shipping information after placing an order, please contact Support@lurivia.shop as soon as possible before the order is shipped.

Returns and Refunds

Returns and refunds are subject to the conditions described in our Return & Refund Policy.

Eligible return requests must generally be submitted within 30 days from the date the order is delivered.

Approved refunds are generally processed within 10 business days after the returned product has been received and inspected.

Lurivia does not charge a restocking fee for approved returns.

Exchanges

Lurivia does not offer direct exchanges.

If you need a different product, you must first return the eligible item according to our Return & Refund Policy. Once the return process has been completed and any applicable refund has been issued, you may place a new order for the product you want.

Change of Mind

Lurivia does not accept change-of-mind or personal-preference returns after an order has been processed or shipped.

If you change your mind about an order, please contact us as soon as possible before processing or shipment. We will try to assist where possible.

Once an order has been dispatched, change-of-mind requests may not be accepted.

Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, or incorrect, you should contact our customer support team and provide your order details and clear photographs showing the issue.

Lurivia will review the request according to the conditions outlined in our Return & Refund Policy.

Damage caused after delivery through misuse, improper handling, accidents, unauthorized modifications, or improper storage may not qualify for a return or refund.

Intellectual Property

All content available on the Lurivia website, including text, graphics, logos, images, product descriptions, page layouts, and other website materials, may be protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, republish, or commercially use our website content without prior written permission, except where permitted by applicable law.

Third-Party Services

Our website may use third-party services to provide payment processing, shipping, hosting, analytics, customer support, and other functionality.

Third-party providers may operate under their own terms and privacy policies.

Lurivia is not responsible for the independent policies, practices, availability, or performance of third-party services.

Privacy

Your use of the Lurivia website is also subject to our Privacy Policy, which explains how personal information may be collected, used, processed, and protected.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

Website Availability

We make reasonable efforts to keep the Lurivia website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

Website access may occasionally be interrupted due to maintenance, technical problems, security issues, service provider failures, or circumstances beyond our control.

Prohibited Activities

You may not use our website to:

• Commit or facilitate unlawful activities.
• Attempt to obtain unauthorized access to our systems.
• Introduce malicious software or harmful code.
• Interfere with website functionality.
• Attempt to collect customer information without authorization.
• Use our website to conduct fraudulent transactions.
• Misrepresent your identity or payment information.

We reserve the right to take appropriate action where prohibited activity is suspected.

Limitation of Liability

To the extent permitted by applicable law, Lurivia will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website, delays caused by third parties, carrier disruptions, or circumstances beyond our reasonable control.

Nothing in these Terms of Service is intended to exclude or limit any consumer rights or protections that cannot legally be excluded or limited under applicable law.

Force Majeure

Lurivia will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including severe weather, natural disasters, transportation disruptions, carrier delays, public emergencies, labor disruptions, technical failures, or other unforeseen events.

Policy Changes

Lurivia may update these Terms of Service from time to time to reflect changes in our business practices, website services, legal requirements, or operational procedures.

Updated terms will become effective once they are published on this page.

Your continued use of the website after an updated version is published constitutes acceptance of the revised terms to the extent permitted by applicable law.

Governing Law

These Terms of Service are intended to be governed by the applicable laws and regulations of the relevant jurisdiction, without limiting any mandatory consumer rights that may apply.

Contact Information

If you have questions regarding these Terms of Service, your order, our website, or any of our policies, please contact us.

Business Name: Lurivia
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST -5:00)
Business Email: Support@lurivia.shop
Business Address: 335 Central Ave, Jersey City New Jersey 07307, United States

Contact Us

For questions regarding these Terms of Service or assistance with an order, please contact our customer support team at Support@lurivia.shop.